Refund policy

Return Policy – Polyt Shop

At Polyt Shop, we want to ensure our customers' satisfaction. Please read our return policy carefully before making your purchase.

Returns and Refunds

* Returns or refund requests will only be accepted within the first 7 calendar days following the delivery of the order.
* Once the 7-day period has elapsed, the order will no longer be eligible for a return, exchange, or refund.

Conditions for Accepting a Return

To be eligible:

* The item must be unused and in the same condition in which it was received.
* It must retain all tags, accessories, and original packaging.
* Proof of purchase or the order number is required.

Ineligible Products

Returns are not accepted for:

* Products that have been used or damaged by the customer.
* Sale or clearance items.
* Personalized or limited-edition products.

Return Process

To initiate a return, the customer must contact our support team within the valid 7-day period, providing the following information:

* Order number
* Reason for the return
* Photos of the product (if applicable)

Refunds

Once the returned item has been received and inspected:

* The refund will be processed to the original payment method.
* Processing times may vary depending on the bank or payment platform used.

Important

By making a purchase at Polyt Shop, the customer automatically agrees to this Return and Refund Policy.